BIG BAG THEORY has no Return/Exchange policy. However, if you have received a Damaged/Tampered/Wrong article, then your order will be eligible for Exchange only. No refunds will be done.
Please note: No defects will be considered without an unboxing video. Make an unboxing video while opening the parcel. No defect/damages in the article will be considered without an unboxing video. Please share the video within 72 HOURS of receiving your parcel on our customer care number.
Exchange process: Our team will examine the exchanged article(s) before dispatching a new one. All the tags should be intact on the article(s).
If you have any queries, you can always reach out to us at:
Email: info@bigbagtheory.in
Contact number: +91-9910471771