1. Dispatch and delivery timeline:
We usually ship your orders in 3-4 working days and based on your pincode pan India it reaches the destination in another 5-7 business days.
There can be delays if the pincode is far from the serviceable areas.
2. Gift Packing facility:
Yes, we do give a gift packing facility if you are ordering for someone else. Please reach out to us on whatsapp +91 9910471771 with your order details and we can provide you with gift packing ideas available with us.
3. How to take care of your bag?
All materials are sourced for their unique qualities and are carefully crafted.
Any incidental marks, tonal changes and/or textural variances are part of the materials natural characteristics and should not be considered as imperfections.
All types of leather and other materials, including metal accessories, react to humidity and this may cause permanent wear and tear. Avoid contact with other substances, cosmetics or solvents.
Also avoid getting it wet, exposure to direct light and heat. Care should be taken when wearing light colored garments and when storing product with different colors, as the colors may transfer onto each other. Avoid excessive friction and overexposure to direct light as color fading may occur. To clean your bags, wipe with a soft, dry cloth. When not in use, store in a rotective bag, in a cool, dry place.
Do not rush open the zip of the handbag, press the zip buckle slightly inwards and slide it open smoothly.
– Do not be harsh with the cleaning of the bag.
– It is suggested to keep your handbag covered with the dust bag or a polybag that comes along with it and then in a closed cabinet when not in use to prevent it from dust.
In case, if there is any mechanical/manufacturing defect with the bag, please whatsapp the unboxing video and pictures of the defect on +91 99104 71771.
We will surely assist you with the best solution as soon as possible.
– Do not machine wash the handbag, always use a very slightly moist cloth to clean it. Prefer to get it dry cleaned. THIS BAG IS NOT WASHABLE.
Any issues that may occur will be catered within 3 days of delivery.